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dgntrans
Level 1

Hi I wish to terminate my account with Quickbooks ?

How do I end my contract with Quickbooks ?
3 REPLIES 3
Ashleigh1
QuickBooks Team

Hi I wish to terminate my account with Quickbooks ?

Hello Dgntrans, Thanks for posting on the Community page, we don't have the tool to cancel accounts here but if you could call our cancellations team on 0808 168 4280 they'll be happy to cancel this for you - their line is open Mon - Fri 9am - 5.30pm and is free from UK mob & landlines.

Mickyg58
Level 1

Hi I wish to terminate my account with Quickbooks ?

I would like end my contract as im retiringI

Ivan_G
QuickBooks Team

Hi I wish to terminate my account with Quickbooks ?

Thanks for posting on this thread, Micky. Your time as a QuickBooks user is greatly valued.

 

May I ask if you mean canceling your QuickBooks subscription? If so, I can help with this.

 

Beforehand, please know that after terminating your plan, you'll only have read-only access to your company file for a year. After that timeframe, your account and data are permanently deleted from the system.

 

That said, you can save a copy of your files for safekeeping. I'll provide these articles to guide you with this task depending on your QuickBooks product:

 

 

Following that, let's discontinue the subscription. If you're using QuickBooks Online, please follow these steps:

 

  1. Log in to your QuickBooks account.
  2. Go to the Gear icon and select Subscriptions and billing.
  3. From Your Subscriptions section, click Cancel or Cancel subscription.
  4. Follow the on-screen process of canceling an account.

 

For more details about the cancelation procedures, please review this link: Cancel your QuickBooks Online subscription or trial. It also entails steps for canceling plans bought from the Apple App Store or Google Play Store.

 

However, if you're using QuickBooks Self-Employed product, please refer to this article to cease your subscription: Cancel your QuickBooks Self-Employed subscription.

 

Nevertheless, if you mean something else regarding ending your contract, kindly add a reply and provide additional information. This way, I can assist you accordingly.

 

I'm also adding these links, which will be handy once you decide to resubscribe with your QuickBooks plan: 

 

 

I'll be here if you have more questions about canceling your subscription or have updates regarding the ending of your contract. Take care. 

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