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Everything you need to know about connecting your bank and credit cards in QuickBooks Online
davidwakel986
Level 1

How can I reconnect my bank account when it has lapsed and it will not let my do this by managing consent?

Quickbooks says something unexpected has happened when I try to manage consent which has lapsed. I need to reconeect my bank account

1 REPLY 1
ClaireSamanthaS
QuickBooks Team

How can I reconnect my bank account when it has lapsed and it will not let my do this by managing consent?

I appreciate you reaching out regarding the query about reconnecting your bank account in QuickBooks Online (QBO), David.

 

To better assist you, could you please provide the name of the bank or financial institution you are trying to reconnect with in QuickBooks Online? Any additional information would be appreciated.

 

You will also want to check directly with your bank to ensure there are no issues with the connection on their end. Sometimes, banks require third-party access permissions to be re-enabled or updated, which can prevent the reconnection from working in QuickBooks. 

 

When the manage consent option fails to reconnect your bank account in QBO, we recommend performing some basic troubleshooting by clearing your cache and cookies. You can start by opening a private or incognito window to rule out cache issues,  as this often resolves the error by forcing a fresh connection.

 

As always, you can leave a comment below if you have further clarifications or need assistance. We are here to help.

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