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How do I clear the credit balance on a supplier account. They paid an amount into our bank and this should have their account at zero but it still shows as in credit?

 
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QuickBooks Team

How do I clear the credit balance on a supplier account. They paid an amount into our bank and this should have their account at zero but it still shows as in credit?

Hello DLJones, 

 

Thanks for joining the QuickBooks Obline Community. 

 

Do you have an open bill on the supplier's account to match the payment to?