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Visit this post for a list of recent banking issues in QuickBooks Online.
Level 1

How do you link bank account

Links expired and will not re link up
QuickBooks Team

How do you link bank account

I can help link your bank, rapengelly.


Before proceeding, may I know the name of your financial institution? This way, we can verify if there is an open investigation related. Also, can you share more details about the expired link you mentioned? Any information will help us resolve the problem.


If you are unable to locate your bank when searching, consider the following:


  • Check if you selected the correct bank listing or tried every link to ensure accuracy. Use the banking sign-in URL to verify the correct listing.
  • Your bank does not support all account types (for example, business accounts vs. personal accounts).
  • Your financial institution is not a participant.


If the issue persists, you may want to proceed with the steps below.


  1. Go to the Bookkeeping menu and click Transactions.
  2. Choose Bank Transactions.
  3. Click Connect account.
  4. Search for the name of your financial institution.
  5. If QuickBooks is still unable to find your bank, choose Request.
  6. Enter your bank's web address (URL) in the field provided, then select Request.


For detailed information, refer to this article: Find your bank or credit card account when you connect to online banking.


Once everything is good, you can review and reconcile your transactions to ensure they match your bank and credit card statements. For a detailed process, refer to these resources:



Please know that I can assist you with any banking connectivity concerns. Feel free to share them on the Community page.

Level 1

How do you link bank account

Sister [Removed] is the business name. I just need to track expenses for my ministry. 


How do you link bank account

Thank you for your response, rapengelly. Managing expenses in QuickBooks Online (QBO) is straightforward. We are happy to provide you with guidance on how to do this.


Before we begin, I'd like to verify if you've followed the steps provided by my colleague to link your bank account in QBO. Are you still experiencing difficulties with this? Please share additional details so we can provide further assistance. 


You can input your expenses in QBO using bills, checks, or expenses. If you choose to record them as an expense transaction, here's how:


  1. Go to + New and select Expense.
  2. In the Payee field, select the supplier. 
  3. In the Payment account field, select the account you used to pay for the expense.
  4. In the Payment date field, enter the date for the expense.
  5. In the Payment method field, select how you paid for the expense.
  6. In the Category details section, select the expense account from the dropdown menu and provide a description. You can also itemise the expense by entering specific products or services in the Item details section.
  7. Enter the Amount and VAT.
  8. Select Save and close.


Once your bank is connected, QuickBooks will automatically download your expense transactions. You need to review and categorise them and then reconcile your account so it always matches your monthly statements.


Feel free to click the Reply button below if you have other banking concerns or questions about managing your expenses in QBO. We're always here to help. Have a great day.

Level 1

How do you link bank account

Yes tried that. Still not connected. It worked before! It's a personal account 

QuickBooks Team

How do you link bank account

Hey there, Rapengelly. Thanks for getting back to the thread. Allow me to join in this conversation and provide you with further help in reconnecting your account to QuickBooks. 


If you have linked your bank account to QBO via Open Banking, you may have noticed that you need to occasionally update your bank connection. This is because of the Open Banking standard, which requires you to reconfirm your consent every 90 days.

You can follow these steps to manage your past consents and reconnect your account:

  1. Go to Bookkeeping, and select Transactions. Or else, go to the Transactions menu and then Banking.
  2. Click the ▼drop-down arrow next to Link Accounts.
  3. Select Manage connections.
  4. Next to the bank that you need to reconfirm consent for, click the More ⋮ icon.
  5. Select Manage consent.
  6. When you're ready, click Reconfirm.
  7. Select OK to confirm.


Once done, you can now reconfirm the connection between your bank account and QuickBooks Online.


I'm also adding this article to help review your online banking transactions in QuickBooks: Categorise and match online bank transactions.


Keep me posted if you have any other concerns or additional questions about connecting your accounts. Have a good one.

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