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userbradley
Level 1

I have a clearing account for client money that we make commission on. However, my QB bank balance is more than the bank balance and clear acc is negative. How do i fix?

 
3 REPLIES 3
EmmaM
QuickBooks Team

I have a clearing account for client money that we make commission on. However, my QB bank balance is more than the bank balance and clear acc is negative. How do i fix?

Hello Userbradley, we'd need to look at the figures and how you are posting the commission transactions, are you able to post a screen shot of a commission transaction you have created so we can look at this further. Thanks

userbradley
Level 1

I have a clearing account for client money that we make commission on. However, my QB bank balance is more than the bank balance and clear acc is negative. How do i fix?

See below - for rent in and out i select transfer to landlord clearing account.

 

additionally, the difference which is is our commission i transfer to the clearing account also, along with the profit sent to our business account when it is received.

 

However, the balance of the clearing account doesnt show 0 but a large negative balance (which roughly equals the difference between the quickbooks rental account balance and our actual balance.

 

I am unsure how to correct both balances?

EmmaM
QuickBooks Team

I have a clearing account for client money that we make commission on. However, my QB bank balance is more than the bank balance and clear acc is negative. How do i fix?

Hello Bradley, So you recording as a transfer to the clearing account you set? Is that an income account or a  liability account  or expense we can not see that information on the screenshot? For it to be negative and money made it may be down to the type of chart of account being paid into.

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