I'll ensure you can connect your bank account to QuickBooks Online (QBO), John.
If I may ask, could you share the name of the bank you're experiencing issues with? Knowing this would help me provide an effective solution tailored to your needs.
Moreover, error 571 usually appears because the consent page was closed prematurely while connecting to Open Banking in QuickBooks, or because pop-up blockers on your browser are interfering with the connection process.
To address this, you’ll need to disable the pop-up blockers in your browser settings. This process may differ depending on the web browser you are using. If you're using Google Chrome, you can follow the steps below:
- Click on the three dots button in the top-right corner of your desktop and go to Settings.
- Go to Privacy and Security and Site settings.
- Click Pop-ups and redirects.
- Tick the Don't allow sites to send pop-ups or use redirects option.
Once done, try reconnecting your bank account to QuickBooks.
If the issue persists after trying these steps, I recommend contacting our Live Support team. They have access to specialized tools and resources to conduct a detailed review of your account in a secure environment, identifying the root cause of the problem and providing a more precise solution.
Here's how:
- Sign in to your QuickBooks account.
- Tap the Help icon, then proceed to the Search tab.
- Utilize the search field or open an article.
- Select Contact Us at the bottom of the Help panel.
- Choose a way to connect with a live expert.
You can check our support hours through this article: Get help with QuickBooks products and services.
Let me know if this helps, John. If you need further guidance, please hit the Reply button below. We're always here to assist you.
