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Everything you need to know about connecting your bank and credit cards in QuickBooks Online
throwabone-petservices
Level 1

Is there a contact number that I can ring to solve a problem I am having trying to link my bank to quickbooks? im currently going round and round in a loop.

Quickbooks link goes to Santander, I log into that and then when returning to quickbooks it prompts to buy again when I am already subscribed. Why?

1 REPLY 1
NicoleAscencionS
Moderator

Is there a contact number that I can ring to solve a problem I am having trying to link my bank to quickbooks? im currently going round and round in a loop.

Let's go through some troubleshooting steps to resolve the issue of linking your bank account, throwabone.

 

Browsers often store files on your computer to load websites faster. However, it also gets outdated over time and can cause issues. To fix this, let's clear your browser's cache. Also, you can consider using a supported browser to enhance your experience.

 

Once done, please link your bank account again. You can enter your bank's URL into the search box to ensure it's up to date.

 

On the other hand, while we cannot provide you with the contact number for security reasons, you can reach our Live Support team by going to the Help icon. Here's how:

 

  1. In the upper right corner, select the Help icon.
  2. Click Contact Us.
  3. Enter your concerns, then Continue.
  4. Choose a way to connect with us: Chat with us or Have us call you.

 

Please refer to our support hours to ensure timely assistance.

 

Feel free to hit the Reply button below if you have any follow-up questions.

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