cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Visit this post for a list of recent banking issues in QuickBooks Online.
jim-p-borabora-p
Level 2

Lost bank connection

How do I re connect 

1 REPLY 1
emmam6
Moderator

Lost bank connection

Hello Jim, thanks for reaching out to the Community, we apologise for the delay in replying.

 

To re-authorise your bank in Quickbooks Self Employed if  you can go first sign into Quickbooks on a web browser. Then firstly go to check the consent does not need updating by going to the gear icon> manage account> click the three lines> select manage consent> click reconfirm. 

 

If that does not resolve the issue and let you refresh the banking connection, then go to the gear icon>manage account>click connect another account> search the bank account>connect

 

If you have any questions at all let us know, we'd be happy to help in any way that we can.

Need to get in touch?

Contact us