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mepcateringservi
Level 1

My bank does not appear to be listed on the link within Quickbooks, so cannot link my bank account to my Quickbooks account. Is there any other way to get my bank linked?

 
1 REPLY 1
FritzF
Moderator

My bank does not appear to be listed on the link within Quickbooks, so cannot link my bank account to my Quickbooks account. Is there any other way to get my bank linked?

Welcome and thanks for posting in the Community, @mepcateringservi.

 

In QuickBooks Online (QBO), there are possible reasons why you can't find your bank account on the list.

 

  • You're using a different name of the bank. Make sure you've entered the correct name of the bank or have tried all possible links. You can search by the banking login URL to ensure you are using the correct listing.
  • Your bank is not a participating financial institution.

 

If you have confirmed the required details, and you still unable to see your bank. You can use the Request support your bank option and ask us to add your bank.

 

Here's how:

 

  1. In QBO, go to the Banking menu or Transactions menu.
  2. Select Add account.
  3. When you enter your bank and click Find, you'll get the message: Hmm, we can’t find [name of the bank you entered] in our list of supported bank.
  4. Click on the button Request support for your bank.
  5. Enter the Bank name and Bank web address (URL) in the field, then tick Request.

 

For more insights about locating your bank in QBO, check out this article: Find your bank or credit card account when you connect to online banking.

 

Reach out to me in the comment section below if you have any other questions or concerns. I'll be more than happy to answer them. Have a wonderful day!

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