I have just upgraded our Santander account to the open banking as I had a message to do it before 20-Jan and thought I'd just get it out of the way.
We have a current account, and a savings account which are both linked to Quickbooks. But it appears that the savings account is not available for the open banking, just the current account.
I now cannot update my current account transactions in Quickbooks as it is permanently trying to update the other account, which it can't.
Is it a personal or business bank with Santander?
At the moment if it is it would be a case of using the other connection for the savings account until that bank is ready for open banking on its other accounts.It is a case of searching for Santander and there is a Santander- other accounts option if you could try that it should upload the transactions
Let us know how you get on
The account I'm having issues with, we think is a personal account.
I'm having a brain-is -frazzled-day today - could you explain what you mean by using the other connection? And where do I search for other account options?
It has felt like the Monday of all Mondays today so I understand! Too near to Christmas!
If you are using QuickBooks Online
Go to banking>add account>in the search box type in the name of the bank>it will then populate the options one of which will be Santander personal account-other accounts
If you are using Self Employed
Go to the cog in the top right>bank account>connect another account>search Santander and then again you will see Santander personal account - other accounts
Hope this helps