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An employee has opted out of the workplace pension scheme after auto enrolment. I have ticked the allow refund in the pension settings (Advanced payroll) but it does not appear to be refunding the amounts paid
Hello DF64,
Welcome to the Community page,
So it would depend whether you have opted out in time to recieve a refund or not.
I also have the same problem and the employee was opted out within a month.
Any help would be grateful!
Hello Barrys2, thanks for posting on this thread, can we ask which payroll it is you are using in QuickBooks is it our Advanced or Standard?
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