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Visit this post for a list of recent banking issues in QuickBooks Online.
BlackOpalLLC
Level 2

Quickbooks does not connect with AmericanExpress Business Banking

Quickbooks does not allow the addition of AmericanExpress business checking and savings accounts. This is a relatively new product from AmericanExpress. Please update banking connections to include the following URL as an account import option:

https://www.americanexpress.com/en-us/business/checking/

Thank you,

Catherine

2 REPLIES 2
erkjghfsdlfjhgdsjklgsdkjh
Level 2

Quickbooks does not connect with AmericanExpress Business Banking

+1

TirzahC
QuickBooks Team

Quickbooks does not connect with AmericanExpress Business Banking

I'm here to provide some information about connecting your bank feeds to QuickBooks Online, BlackOpalLLC and erkjghfsdlfjhgdsjklgsdkjh.

 

The American Express is now available under Open Banking. Since you can't find the AMEX Business Checking on the list, make sure that you're using the correct URL when searching it. Here's how:

 

  1. From the Banking menu, select Connect account.
  2. Enter the bank's URL.
  3. Look through the results to find your bank.

 

If you still can't connect, I'd suggest requesting support from your bank. I'll guide you how:

 

  1. Go to the Banking page and select Add account.
  2. Search for the name of your financial institution. If QuickBooks is unable to find your bank, you'll get the message, "Hmm, we can’t find [name of the bank you entered] in our list of supported banks," and you'll be given tips to locate your bank.
  3. Select the Request support for your bank.
  4. Enter your bank's name and web address (URL) in the field provided, then select Request.

To check the availability of the bank account, here's a link: Understanding if you can connect your bank feeds to Open Banking. Then, you can use these articles as additional reference in fixing bank upload errors, categorizing transactions after imported them, and the reconciliation workflow in QBO:

Know that I'm always here if you have other questions or concerns. I want to help however I can. Take care and have a good one.

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