Banking>matching

HAM9 · ‎May 04, 2022

I have discovered that the Banking feature avails has the following peculiarities which need to be well rounded off:

Feature: For money in it will only display debits from QBO and for monies out it will display credits only from QBO to match.

Sometimes multiple debits and/or credits that appear posted in QBO are needed to match with an entry in Bank statement.

Suggestion: The matching window should show both monies in and monies out from QBO for easy matching instead of forcing users to Exclude the Bank entry.

Feature: If the actual QBO entry is over by 5% of the Bank match, that QBO entry will not show up on the Matching window.

Suggestion: System should not discriminate by restricting maximum value to 105%.

Feature: While the Matching Window will show possible matches and give option to add entries on the fly including split entries and adjusting/resolving for differences in QBO, it does not avail boxes for Reference Numbers, payment methods...

Suggestion: It should avail boxes for Reference Numbers, Memo fields, payment method and ability to send emails (for Customer Payment Receipts) just as in normal data entry windows to enable swift adding of entries on the fly.

Feature: When adding entries on the fly to QBO to match with Bank entries, when the matches are undone, the system removes the entries created in the fly from QBO.

Suggestion: When the entries created on the fly are unmatched to Bank entries, they should not automatically be removed. Instead, the system must give the user the option whether he/she wants to delete the manually added entries.

MichelleBh · ‎May 04, 2022

I'll put my best foot forward on this, @HAM9.

I won't rest until this is taken care of. Getting the feature you need in QuickBooks Online is dominant. As a valued QuickBooks customer, I'd appreciate if you took a moment to share your feedback or suggestions with our product engineers. Your feedback enables our creators to develop a solution that meets your needs.

Proceed as follows:

Go to the Gear icon on the upper right side.
Choose Feedback.
Type your concern in the box and click Next.

The company listens to its customer base, which is why many of the program's current features were suggestions from QuickBooks' users. The company wants to hear from you, too, so check out its website to vote on future ideas. To access the page, visit this link: Customer Feedback for QuickBooks.

Further, feel free to visit our Banking FAQS for your future reference. This page contains topics on how manage your online transactions.

Should you be feeling down about QuickBooks, don't hesitate to let me know in the comment section. I'll listen and give you my support. Keep safe, HAM9.

View solution in original post

MichelleBh · ‎May 04, 2022

I'll put my best foot forward on this, @HAM9.

I won't rest until this is taken care of. Getting the feature you need in QuickBooks Online is dominant. As a valued QuickBooks customer, I'd appreciate if you took a moment to share your feedback or suggestions with our product engineers. Your feedback enables our creators to develop a solution that meets your needs.

Proceed as follows:

Go to the Gear icon on the upper right side.
Choose Feedback.
Type your concern in the box and click Next.

The company listens to its customer base, which is why many of the program's current features were suggestions from QuickBooks' users. The company wants to hear from you, too, so check out its website to vote on future ideas. To access the page, visit this link: Customer Feedback for QuickBooks.

Further, feel free to visit our Banking FAQS for your future reference. This page contains topics on how manage your online transactions.

Should you be feeling down about QuickBooks, don't hesitate to let me know in the comment section. I'll listen and give you my support. Keep safe, HAM9.

HAM9 · ‎May 05, 2022

Furthermore

Feature: QBO Banking feature does not allow one or multiple Bank entries (both Money In/Money Out) to match against multiple entries or one entry in the books.

Suggestion: QBO should allow various matching permutations both Ins & Outs against both Debits and Credits. E.g. 3 deposits per Bank statement matching with one debit entry in books, or say 4 entries in books matching with one entry on Bank statement, etc. The permutations can be many but I think you get the point.

Feature: Also a feature absent in QBO relates to Bank errors.

Suggestion: The Banking feature in QBO should accommodate Bank errors on Bank statements such as Unexplained Debits and Unexplained Credits that can clear (by matching) with subsequent entries in books or subsequent reversals by banks.

These along with my previous suggestions would make QBO a game changer and even out perform the likes of Xero.

Since you are so determined, why can't you push the engineers?

I can explain more if an expert Engineer is ready to have a remote session with me.

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Banking>matching