Did open banking affect the direct connect system

Hi, Colin_Four_Ferry.

QuickBooks are deploying the new Open Banking data-feeds in QuickBooks Online and providing customers a better, more reliable method to update their bank transactions. Before we can launch the new Open Banking data-feeds we will need to close down enrollments to the file-based Direct feeds.

To avoid signing in every quarter, as a workaround, you can connect to your bank via standard feed. Below are the steps to complete the process.

1. Select Banking from the left menu. This will open the Bank and Cards page.
2. If you already have an account connected click Add account in the upper right.
3. Enter the name of your bank in the Search bar or select it from the tiles below.
4. Enter the login details that you use for online banking and select Continue.
5. Click Agree. You may be asked to enter additional sign-in information by your bank at this stage. Simply follow the onscreen instructions as required.
6. QuickBooks allows you to connect multiple accounts linked to the same account or card. Select the bank accounts you want to connect.
7. Select Connect.

To get more details about standard feeds and its processes, see the following resources below:

• Connecting to your bank using standard feeds.
• Open Banking FAQ.

Feel free to drop me a reply below if you have any other banking concerns. I'd be happy to help you out.

Thank you for the reply it's good to know i wasn't just missing the link for the direct feeds.

for the setting up the standard feeds those steps are what we are already using to connect a bank account so i'm not sure how that will change anything as it is those accounts that are needing refreshed every 90 days.

Hello Colin_Four_Ferry

To just expand on the comments in your first post.The direct feed is no longer available for new connections.The open banking feed essentially is taking over from all feed types.The open banking regulation comes into force in March, before that date any connections will be prompted to upgrade to an open banking connection. This will be in product  and as well as  this there will be  an email to remind the user when this would need to be done by.

All banks that are available on the connection will be updated on the included link.Some banks at present will not be able to be supported when the standard feed is disabled in March.Though we hope we can expand our support to more banks than are listed when they are open.

Emma

All very good if the new connection actually worked as it did before, Paypal in particular, not great QUICK books, still waiting on a resolve, support is poor!

We recognize each company has unique needs, and I can see how beneficial it is for your client to use Direct Connect, maisonwhite.

The Direct feeds connection is no longer supported when it comes to connecting your bank as stated by my colleague. We can use the Open Banking connection as mandated by HMRC that allows your customers to share their financial information.

For more details about this one, just check out this article: Open Banking FAQ.

I'll personally share your feedback with our Customer Support Team regarding the updates of the Paypal bank feeds issue. We'll be able to take action on improving our customer service.

Rest assured, our engineers are working together for the permanent fix of these banking issues (Bank feed not bringing fees or cannot add multiple accounts).

I've got a link here that provides you with articles about managing your bank transactions:https://quickbooks.intuit.com/learn-support/banking/misc/02/uk-banking?label=QuickBooks%20Online.

The Community will always have your back if you need a hand with reconciling your bank accounts or any QBO related. I'll be here to help.