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The error says: "Something went wrong. We couldn't finalise your consent. Try again later." I've had the same bank account connected for the last 3.5years, never had an issue before. I've checked with my bank, and the integration with Quickbooks says it's connected, so I don't think it's an issue from the bank's side.
This definitely isn't the situation you should be delayed with, especially when it comes to reconfirming the consent of your bank account, Emma.
Since you’ve confirmed that this issue isn’t linked to your bank, I'll connect you with our Banking live support team to get this sorted out quickly.
You can follow the steps below:
You can also visit this page to find out the availability hours of our representatives that work best for you: Support Hours.
I'll share this article in case you want to know how to categorise the transactions you download from your bank or enter into QuickBooks: Categorise transactions in QuickBooks Self-Employed.
Feel free to reply on this thread if you need further clarifications regarding your bank connectivity or any other QuickBooks-related concerns.
QuickBooks support absolutely no use - they said it must be a problem with my bank, but it's not. I solved the issue myself by reconnecting the bank account from scratch.
Considering cancelling my subscription as £14p/m for shoddy service, basic and limited invoice functions, and SE Tax reports, which my bank does anyway.

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