Large deposit reconciliation when check bounces. How to not overstate Revenue

Hi there, JennyP714,

I appreciate you sharing what had happened to the customer's payment.

You can void the original invoice, then create a new one to match it with the second deposit posted in the bank feeds. 

Here's how to void it:

1. Go to Sales from the left navigation bar.
2. Find and locate the invoice you want to void.
3. Click More, then select Void.
   
   
4. Choose Yes to confirm.

This voids the transaction and associated payments from the day you created the original transaction. If you want to include the void date, add a note to the memo section.

You can always use the Audit Log feature to recover the transaction. Then use the same details when you re-create the invoice.

I've also added this article, How to enter a bounced check for other ways to record the Non-Sufficient Funds (NSF) in QuickBooks Online.

Keep me posted if you have follow-up questions, I'm happy to provide the information you need.

Hello Community Users, We just wanted to add a helpful article on how to record a bounced cheque that is relevant to this Community thread and gives a way to record this without having to create a second invoice. Any questions at all just ask, we'd be happy to help you here.