Hi there, @cradian1. Can you tell me what error message you've encountered while trying to connect to your bank, and which bank is it? By this, we can determine the solution we can provide for you after receiving the exact details.
In the meantime, you can try connecting your bank using the Incognito window to access the product with a clean slate.
It's also a good idea to make sure you're using a supported browser for the best experience.
If you have more questions, feel free to ask. We're here to assist.
