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liz-brown
Level 2

Why can I not reconnect my NatWest banking link? Nat West 3rd party settings says I stopped sharing. But it will now not let me reconnect Intuiut?

Last week my NatWest bank feed stopped. I did all the usual, disconnected, tried a different browser etc. Someone said you need to reauthorise from your Nat West log in. I have found the 3rd Party connection under settings in my Nat West banking log in, but Nat West just say you have disconnected Intuiut from this account! No option to say you want to reauthorise from that side. And QBO still just says 'something went wrong' Am I missing the obvious somewhere!! Help!
2 REPLIES 2
thecartoonman
Level 3

Why can I not reconnect my NatWest banking link? Nat West 3rd party settings says I stopped sharing. But it will now not let me reconnect Intuiut?

Massive issues with bank reconnections at the moment, to be honest, i don't think QB have a clue to resolve what is a major issue for us all.

GeorgiaC
QuickBooks Team

Why can I not reconnect my NatWest banking link? Nat West 3rd party settings says I stopped sharing. But it will now not let me reconnect Intuiut?

Hi liz-brown, thanks for your post - do you see any option to remove or delete the 3rd party connection on the banks site after disconnecting the account in QuickBooks, and are you using a Business or Personal account? 

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