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Hello
I've just returned to QBSE today with a new account and have linked it to my Starling Business account but the only transaction that I can get to show is a pending one to Quickbooks from today. No other transactions are showing up. I successfully linked to this same Starling account last time I used QBSE and I can get my personal bank account to show up fine. No error messages and the balance is correct, just no transactions.
Any ideas? I've tried disconnecting and reconnecting several times and it all looks active in Starling and QB.
Thanks
Solved! Go to Solution.
Hi there, droogie.
I want to make sure transactions from the Starling Business account are downloaded to QuickBooks.
Disconnecting the bank account will also remove pending transactions. You can simply refresh the connection to download the latest transactions.
Let me show you how to do it.
If the latest transactions aren't showing up, I suggest checking with your bank. it could be caused by the following scenarios:
If there are no changes from your bank, I recommend contacting our QuickBooks Self-Employed Team. They can create a case and forward it to our Product for further investigation.
For now, you can export transactions directly from Starling Business and manually upload them to QuickBooks. Then, you can categorize and approve them.
I'm adding these articles as your guide in managing downloaded transactions.
Keep me posted if there's anything else you need about your Starling Business transactions. I'll be right here to answer your questions.
Hi there, droogie.
I want to make sure transactions from the Starling Business account are downloaded to QuickBooks.
Disconnecting the bank account will also remove pending transactions. You can simply refresh the connection to download the latest transactions.
Let me show you how to do it.
If the latest transactions aren't showing up, I suggest checking with your bank. it could be caused by the following scenarios:
If there are no changes from your bank, I recommend contacting our QuickBooks Self-Employed Team. They can create a case and forward it to our Product for further investigation.
For now, you can export transactions directly from Starling Business and manually upload them to QuickBooks. Then, you can categorize and approve them.
I'm adding these articles as your guide in managing downloaded transactions.
Keep me posted if there's anything else you need about your Starling Business transactions. I'll be right here to answer your questions.
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