Hello there, @Mirela M.
I appreciate you sending us a screenshot of the transactions as it will help us understand better your concern. Let me share some insights about the duplicate transaction that you have.
Based on the screenshot, it may cause a problem matching the transaction since the amount from your Bank in Quickbooks does not match the transaction from your actual bank statement.
You need to have a bank account for each payment portal that you have. Or you can also set the payment portal to undeposited funds. That way, it will be easy for you to deposit the amount to the right account.
Here's how to create a new bank account:
- From the left menu, click Accounting. Then, select Chart of Accounts.
- Click the New button to create a new account.
- In the Account Type dropdown, select the account type.
- From the Detail Type dropdown, select the detail type that best fits the transactions you want to track.
- Create a name for the new account. You can use the Detail Type description to create a name that describes what you're tracking.
- Make sure the account in QuickBooks matches your real-life bank or credit card account. Choose when you want to start tracking your finances.
- Under the Balance field, enter the amount in the account, and determine the as of date. Enter today's date if you want to start tracking immediately.
- Fill in the other necessary fields. Then, click Save and Close.
Additionally, I'd recommend you checking about accepting card payments with PayPal app FAQ for more tips.
You can always reach out to me if you need anything else about accepting payments. I'm here for you. Have a good one.
