cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Visit this post for a list of recent banking issues in QuickBooks Online.
Galib mahamud
Level 1

Supplier Credit note and Banking

Hello, I need help with the supplier credit note. You see, I have a bill from amazon of $16.99 but then again after two days, I got it refunded with a credit note of $16.99. I have recorded both files and matched them with each other for contra. However, in my bank statement, I also have these transactions of $16.99 and -$16.99 from amazon. Now my question is  >>  Do I record this bank statement transaction along with my bill transaction OR will I match the purchase bill with the bank statement purchase and the credit note with the bank statement credit, if so then how to match the credit note with the bank statement. What is the best approach? Please suggest..

 

 

 

 

 

 

 

 

 

 

 

 

1 REPLY 1
ChristieAnn
QuickBooks Team

Supplier Credit note and Banking

Hi there, Galib mahamud.

 

Welcome to QuickBooks Community. I'll be sharing details on how supplier refund works in QuickBooks Online. Then, to ensure you'll be able to handle the credit note with the bank statement smoothly by following the steps below.

 

There are various ways how to handle supplier refunds in QuickBooks Online. You can enter a supplier credit or record it as Credit card credit in QuickBooks Online. Since there's already a credit note in the system, you'll have to enter a deposit you got from the refund in QuickBooks. To do this, I recommend using or clicking the Add button on the Banking page to automatically record the refund as a deposit as the transaction is through your bank feed. With this, recording those transactions you've mentioned manually isn't necessary. 

 

Here's how to add:

 

  1. Choose Banking from the left menu.
  2.  Select the transaction row to review the type of transaction it is under the For Review tab.
  3. Select a category from the Category drop-down. If the entry is either Uncategorised Income or Uncategorised Expense, choose a more specific category from the list.
  4. Click Add to move the transaction from the Categorised tab to the In QuickBooks tab.

 

Once done, you can open this article to view additional steps on how to finish the process: Record a customer refund or supplier refund in QuickBooks Online

 

Lastly, you may refer to this article to see details on how you can run a specific report that will reflect all payments made to suppliers: Run a report with supplier totals.

 

Keep me posted if you have a follow-up question in recording your supplier refund or credit. I'm always glad to help in any way I can, Galib mahamud. Have a wonderful day!

Need to get in touch?

Contact us