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Visit this post for a list of recent banking issues in QuickBooks Online.
annie9
Level 1
posted
‎August 08, 2019 03:05 PM
last updated ‎August 08, 2019 7:05 AM

There was a problem with the bank feed and I attempted to solve this by disabling the bank feed on save. Now the bank account has disappeared from the banking tab

I can't match/find transactions now. If I try to add a bank account again it wants to set up the bank feed again but I want to do a manual feed at the moment
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John C
QuickBooks Team
QuickBooks Team
‎August 08, 2019 03:36 PM

There was a problem with the bank feed and I attempted to solve this by disabling the bank feed on save. Now the bank account has disappeared from the banking tab


Hi annie9

 

If you have disconnected the bank feed it will no longer be displayed on the banking page, you will either have to re-connect the account or upload a bank statement, that you have downloaded from your online bank account in an Excel/CSV statement, ensuring that you have deleted any transactions that have already been added to QuickBooks, this will then be displayed on the banking page.

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