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Hi Lucia, there's currently no way to delete or deactivate a tax agency, the solution would be as per the post above to deactivate the tax codes associated with this agency so that it is not used. :)
Hi there, lubru.
Welcome back to QuickBooks Community. I'll make sure to provide details on how a custom tax agency works in QuickBooks Online.
Currently, there is no way to delete a tax rate or a tax agency in QuickBooks Online. If you no longer need or use them, you can deactivate or rename the tax agency.
Here's how:
Please refer to this article to see a different list of common VAT codes in QuickBooks Online that automatically set up by the system: Common VAT codes.
Please know that you're always welcome to post if you have any other concerns. Wishing you and your business continued success.
Thanks, but it is NOT a tax code I want to delete or deactivated.
It is an additional 'tax agency' I have created by mistake.
Please see attached screenshot.
Is there any way I could deactivate it, or the only way is for me to call the helpline?
Thanks, Lucia
Hi Lucia, there's currently no way to delete or deactivate a tax agency, the solution would be as per the post above to deactivate the tax codes associated with this agency so that it is not used. :)
Thanks, Georgia, but that's not a 'solution'....
Hi QBs, just wondering if you have now implemented the system so that a 'Custom tax agency' created by mistake can be deleted/made inactive? I have requested the change more than 2 years ago.....Thanks, Lucia
Hello Lubru, thanks for posting on this thread, you can't delete or make tax agencys inactive only the custom made tax codes/rates, we appreciate you have left this as feedback a while ago now we have also passed this onto the team as feedback.
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