We value your business and your time, and I want to get this fixed for you, @info818.
As much as I would love to take care of this, we're unable to pull up your account here in the Community space for the security of your account.
I would recommend contacting our Customer Support team to assist you in reviewing your account data in QuickBooks Self- Employed.
Our live agents can check your previous contact and request if you can speak to a specific agent. I’ll show you how to reach them.
- Go to the Assistant.
- Type Talk to a human.
- Choose your preferred support method: Message an agent, Call an agent or Get a callback.
To contact customer support for QuickBooks Self-Employed mobile app, click this link on how: Contact QuickBooks Self-Employed Support.
I'm only a few clicks away if you have any other concerns. I want to make sure everything is taken care of for you.