Error message while bill entry: "select a different type of account for this line.you can only select an accounts payable(A/P) or accounts receivable(A/R). Can you help ?

imperialent · ‎May 01, 2019

An error message received while bill entry: "select a different type of account for this line. you can only select an accounts payable (A/P) or accounts receivable (A/R) account on the first line of a journal entry, and it can only be used once in the same transaction. Can you help ?

HoneyLynn_G · ‎June 30, 2019

Thanks for giving us an update, @prav.

Clicking the Clear All button is a way of tagging and refreshing the lists in your QuickBooks. If running the Verify and Rebuild tool gives the same result, the next recommendation is re-sorting the lists.

I'm glad to know that it worked for you and you're back on track! We hope some other affected users will get to see your suggested troubleshooting steps.

Keep me posted if you have other QuickBooks concerns or questions. I'm always here to provide assistance.

View solution in original post

Anonymous · ‎May 01, 2019

Hello, imperialent.

Bills are documenting the amount owed for goods or services received. By default, these transactions are automatically posted to the AP account. Entering an Accounts Payable account on the bill will give you an error. This is because you cannot use two similar account types in one transaction. You might consider entering a different account such as Expense to complete the process.

Drop by again if you have other questions about QuickBooks.

prav · ‎June 28, 2019

I have the same warning and cannot understand why. I am trying to enter bill woth stock. Normally I would enter 'Suppliers name' and it would say 'There are open Purchase Orders for this supplier...'. I would select the Purchase Order. It would populate the Bill (Thus far all OK)

Then I would do 'Save and New/Close and that would be OK except this time it gives me a warning:

Warning: Select a different type of account for this line. You can only select an accounts payable (A/P) or accounts receivable (A/R) account on the first line of a journal entry, and it can only be used once in the same transaction.

I have checked in A/R and A/P there is no entry for the PO.

Where do I need to look? Thanks in advance

MaryLandT · ‎June 28, 2019

Thanks for bringing this to our attention, @prav.

It's possible the posting account of the item is under the A/P account (Income, Asset, or COGS), and that's why you're getting the error when entering a bill.

Let's check the account by going to the Item List page and make the changes from there. Here's how:

Click the Lists menu, then select Item List.
Right-click the item and select Edit.
Go to the Account section and change when necessary.
Click OK.

If you're still getting the same error, I recommend running the verify and rebuild data utility to resolve data integrity issues.

Let me know how everything turns out by clicking the Reply button in this thread. I'm always around whenever you need assistance.

prav · ‎June 30, 2019

Thanks very much MaryLandT for you fast response. Checked, verified and rebuilt but no change. I got it working in the end but cannot understand why. I can only assume it was a glitch unless you have any thoughts. Here is what I did to get it to work.

Edit Customer > Account settings >>> This screen has 3 drop down boxes and underneath that 'Clear All'. Boxes were clear but 'Clear All' wasn't greyed out. So, I clicked on 'Clear All' and everything worked as expected.

Just in case it helps someone.

HoneyLynn_G · ‎June 30, 2019

Thanks for giving us an update, @prav.

Clicking the Clear All button is a way of tagging and refreshing the lists in your QuickBooks. If running the Verify and Rebuild tool gives the same result, the next recommendation is re-sorting the lists.

I'm glad to know that it worked for you and you're back on track! We hope some other affected users will get to see your suggested troubleshooting steps.

Keep me posted if you have other QuickBooks concerns or questions. I'm always here to provide assistance.

maleehah hasan · ‎August 07, 2020

Hello,

I have tried all of the above solutions none has worked

Can i be assisted on how to solve this issue its still giving me the same error .

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Error message while bill entry: "select a different type of account for this line.you can only select an accounts payable(A/P) or accounts receivable(A/R). Can you help ?