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Hello Lsnap
Thanks for posting on the Community. Are you using the Standard or the Advanced version of QuickBooks Online Payroll?
Hi thank you for replying, we use advanced
Thanks for confirming, Lsnap.
To remove pay categories in QuickBooks Online Advanced Payroll, select the small red cross to the right of the pay category (from Payroll > Payroll Settings > Pay Categories). If the cross appears greyed, this means it can't be removed as it's a default category or it has been used on the payroll.
So if the cross greyed it can never be removed even if it hasn’t been used for several years? We have categories that are no longer relevant and as a result the list is becoming unmanageable.
Hello Lsnap, yes that is correct if it is greyed they cannot be removed you can leave this as feedback within the main cog wheel> feedback
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