cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Everything you need to know about banking in QuickBooks Online - Discover more
Lsnap
Level 1

How can I remove pay categories that we no longer require?

We have a huge number of pay categories that we no longer require. I don't have the option to remove them as it says they have been used this year. Some of these are categories that we haven't used for several years (i.e Furlough Pay). Is there a way to remove them or make them inactive when they are no longer relevant?
5 REPLIES 5
GeorgiaC
QuickBooks Team

How can I remove pay categories that we no longer require?

Hello Lsnap

 

Thanks for posting on the Community. Are you using the Standard or the Advanced version of QuickBooks Online Payroll? 

Lsnap
Level 1

How can I remove pay categories that we no longer require?

Hi thank you for replying, we use advanced

GeorgiaC
QuickBooks Team

How can I remove pay categories that we no longer require?

Thanks for confirming, Lsnap.

 

To remove pay categories in QuickBooks Online Advanced Payroll, select the small red cross to the right of the pay category (from Payroll > Payroll Settings > Pay Categories). If the cross appears greyed, this means it can't be removed as it's a default category or it has been used on the payroll. 

Lsnap
Level 1

How can I remove pay categories that we no longer require?

So if the cross greyed it can never be removed even if it hasn’t been used for several years? We have categories that are no longer relevant and as a result the list is becoming unmanageable. 

Ashleigh1
QuickBooks Team

How can I remove pay categories that we no longer require?

Hello Lsnap, yes that is correct if it is greyed they cannot be removed you can leave this as feedback within the main cog wheel> feedback 

Need to get in touch?

Contact us