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communityoil
Level 5

In error I have entered a customer payment by cheque twice. How can I delete one of these entries?

In QBO Receive payment
Solved
Best answer June 11, 2020

Accepted Solutions
Ashleigh1
QuickBooks Team

In error I have entered a customer payment by cheque twice. How can I delete one of these entries?

Hello Communityoil, 

 

Welcome to the Community page, 

 

In order to delete the payment for the cheque, you have twice, if you go into the payment you don't want, and open it up. When the page is open, at the bottom in a black bar in the middle you will see the word more, click more than delete and it will remove and delete that double payment you have gotten that is not meant to be there. 

 

 

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2 REPLIES 2
Ashleigh1
QuickBooks Team

In error I have entered a customer payment by cheque twice. How can I delete one of these entries?

Hello Communityoil, 

 

Welcome to the Community page, 

 

In order to delete the payment for the cheque, you have twice, if you go into the payment you don't want, and open it up. When the page is open, at the bottom in a black bar in the middle you will see the word more, click more than delete and it will remove and delete that double payment you have gotten that is not meant to be there. 

 

 

communityoil
Level 5

In error I have entered a customer payment by cheque twice. How can I delete one of these entries?

Ashleigh1,

Many thanks.  I guess you just have to know the quirks and hiding places in QBO.   Sorted.

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