Mileage tracker is on but not tracked any trips

Hi there.

Since your mileage tracker is enabled and your trips aren't tracked in your QuickBooks Online account, I'm here to assist you in fixing this.

This could be due to a few settings needing adjustment, such as location services or trip tracking permissions. First, ensure that location services are turned on for your device and that QuickBooks has permission to access your location. Here's how:

1. Head to your device's settings and look for QuickBooks Online.
2. Enable the Location services permission and set it to track always.
3. Ensure your location is set to high accuracy mode (varies on each device).

If your location settings is already set, follow these few troubleshooting steps to fix your mileage tracking issue:

• Ensure your auto-tracking is turned on in the QuickBooks mobile app.
• If you're using Android, disconnect your hotspot while driving.
• Perform mileage troubleshooting in your QBO mobile app.
• Update the QBO mobile app to the latest version.

For more detailed troubleshooting steps, consider reading this whole article to fix your mileage tracking in QBO: Fix mileage tracking issues in the QuickBooks Online mobile app.

Feel free to leave a reply if you have additional concerns besides tracking mileage with QuickBooks Online. I'm here to assist you always.