After using Quickbooks Online (QBO) for a while, we have noticed that every time we add a new Customer, Project or Item there is a delay between creating it and being able to use it on a transaction. Sometimes this can be up to 30 minutes.
We fully understand that QBO is a SAAS application and probably uses some kind of database replication where information is written to a central master database and the slave databases need to catch up (replication lag).
This lag can be up to 30 minutes.
Assuming QBO is indeed using database replication, has this delay/lag been identified as an issue and is it in hand? If not, where is the QBO bug tracker so that we can raise this?
