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bryanhuntwithay-
Level 1

Revolut business multi-currency integration via openbanking spec, I can't select more than one currency or it fails with a "something went wrong, try again error message

Managed to get it set up with just sterling account, note how it shows sterling sign for all.... Should show dollar/euro my guess is, it thinks they are three sterling accounts They are all identified as main 2402 from what I can see... They should have separate IDs right?
Solved
Best answer November 22, 2021

Accepted Solutions
Adrian_A
Moderator

Revolut business multi-currency integration via openbanking spec, I can't select more than one currency or it fails with a "something went wrong, try again error message

Thanks for getting back to us, bryanhuntwithay-.

 

As my colleague shared above, you can only enter one currency as its home currency on the account. When you're ready to take and process multi-currency, I'd suggest turning the Multi-Currency feature On.

 

Here's an article as your guide: Turn on and use multicurrency.

 

I'm just a post-away if there's anything that I can help with. Keep safe!

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7 REPLIES 7
bryanhuntwithay-
Level 1

Revolut business multi-currency integration via openbanking spec, I can't select more than one currency or it fails with a "something went wrong, try again error message

Image to illustrate



 

GeorgiaC
QuickBooks Team

Revolut business multi-currency integration via openbanking spec, I can't select more than one currency or it fails with a "something went wrong, try again error message

Hi bryanhuntwithay-, thanks for your post! Each QuickBooks Chart of Account can only have one currency assigned meaning any connected bank accounts will show in one currency only and will convert any foreign amount; do you have individual account details for each Revolut account, or do you have one account which supports multiple currencies? 

bryanhuntwithay-
Level 1

Revolut business multi-currency integration via openbanking spec, I can't select more than one currency or it fails with a "something went wrong, try again error message

@GeorgiaC 

One account that supports pounds, euros, and dollars. For now just pounds but will need to get going with euros and dollars soon.

bryanhuntwithay-
Level 1

Revolut business multi-currency integration via openbanking spec, I can't select more than one currency or it fails with a "something went wrong, try again error message

It's standard functionality of revolut business, it comes that way by default.

Adrian_A
Moderator

Revolut business multi-currency integration via openbanking spec, I can't select more than one currency or it fails with a "something went wrong, try again error message

Thanks for getting back to us, bryanhuntwithay-.

 

As my colleague shared above, you can only enter one currency as its home currency on the account. When you're ready to take and process multi-currency, I'd suggest turning the Multi-Currency feature On.

 

Here's an article as your guide: Turn on and use multicurrency.

 

I'm just a post-away if there's anything that I can help with. Keep safe!

laura-louthan
Level 1

Revolut business multi-currency integration via openbanking spec, I can't select more than one currency or it fails with a "something went wrong, try again error message

I'm having the same issue - had been successfully importing Wise USD and GBP accounts, moved to Revolut USD and GBP accounts and the GBP account is insisting as coming in as USD. I have tried to change currency in Chart of Accounts (multicurrency has been turned on for years) and it won't save. Very frustrating! 

Ashleigh1
QuickBooks Team

Revolut business multi-currency integration via openbanking spec, I can't select more than one currency or it fails with a "something went wrong, try again error message

Hello Laura-louthan, thanks for posting on this thread, this is working as designed. If the bank account setup in QBO is set to GBP and you connected it to open banking although the actual account is in multi-currency all transactions will show in GBP sign.

 

So the transactions will show in whatever currency the chart of account is set up as, if the chart of account is set to GBP then all transactions regardless of currency will show as GBP. This cannot be changed once the currency has been set it cannot be changed. If multi currencies come through one feed you would need to exclude anything that is incorrect, create a chart of account in the correct currency (NOT LINKED TO BANK FEED) and manually create the transactions in that account. 

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