Hello there, tcmaal-tt.
Thank you for reaching out to us here in the Community. I'm here to assist you with any questions you may have with QuickBooks Online.
The options your clients have on their QuickBooks will depend on the user types and permissions they currently have. For more insights on the user types and what data they can enter, you can visit the article I'm adding below:
Understanding user types and permissions.
In case you want to know more about configuring user access, I'm adding some articles for additional reference below:
Let me know if you need additional assistance by adding further information below. I'll be sure to get back to you and help.