Let's check your spam and junk folders to ensure you don't miss any payroll emails, Steve.
In QuickBooks Online (QBO) Payroll, you will receive a notification two business days before your payroll is scheduled to run, as well as once it has been successfully processed.
If more than two business days have passed without receiving any notification, Since the Community is a public space and cannot access your account for security reasons, I recommend contacting our QuickBooks Live Support team they have advanced tools, such as screen sharing, to help effectively resolve any issues with your account.
Here's how to reach them:
- Go to the Help icon.
- Select the Search tab and type your concern.
- Click Contact Us and choose a way to connect with us.
For your convenience, please be aware of their support hours when connecting with the right expert.
Feel free to save or use these articles as additional information in managing your payroll in QBO Payroll:
If you need additional help with managing your payroll, please click the reply button.