Hello there. Thank you for sharing the details of the issue you're experiencing with updating employee cost rates.
To resolve this problem efficiently and enable you to update the cost rates for your employees, I recommend contacting our Live Support team during their operational hours. They have the necessary tools and access to investigate your specific situation and provide a tailored solution.
Here's how you can reach our Live Support team:
- Sign in to your QuickBooks account.
- Click the Help icon.
- Select the Search tab and enter a keyword related to your concern.
- Click the Contact Us button.
- Choose a way to connect.
You can also connect with them by visiting our main Support page.
If you have any additional questions or need further clarification before contacting support, please don't hesitate to comment below. We're here to help ensure you can manage your employee cost rates effectively.
