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vruti jivan
Level 3

Finalising a Pay Run

Hi,

I am running a payroll and trying to finalise the run.

I am using Advance Payroll.

 

From the "Actions" tab i have selected the "Finalise Pay Run" button.

A drop down box has appeared which is asking me to confirm pay dates and payslip details. I have selected the necessary options, however as i scroll to the bottom, I can not see the finalise button to select.

 

I can not move forward, I can only close the dropdown box.

 

Please advise.

vruti

Solved
Best answer April 20, 2020

Accepted Solutions
Ashleigh1
QuickBooks Team

Finalising a Pay Run

Hello Vruti, 

 

Can you send us a screenhsot of what you see thanks. 

 

Also, try clearing your cache and cookies and then try finalise the payroll see if it allows you to. Let us know how you get on. 

View solution in original post

2 REPLIES 2
Ashleigh1
QuickBooks Team

Finalising a Pay Run

Hello Vruti, 

 

Can you send us a screenhsot of what you see thanks. 

 

Also, try clearing your cache and cookies and then try finalise the payroll see if it allows you to. Let us know how you get on. 

vruti jivan
Level 3

Finalising a Pay Run

Thank you, 

 

I have resolve this issue. 

 

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