Thank you for bringing this to our attention, Menaber. To ensure you can process your employee's payroll on time, I recommend reaching out to the dedicated team best equipped to assist with this.
While I’d love to help you directly, issues like this are best handled by our live support team. They have the tools to securely review your account and provide tailored guidance to address the payroll issue you're experiencing.
To contact them, here’s how:
- Log in to your QuickBooks account.
- On your upper right, click the (?) icon.
- Go to the Search tab and type a question to activate the Contact Us button.
- After that, click Contact Us and write your concern in the What can we help you with? section, then click Continue.
- Then, please select how you want to connect with our experts.
To learn more about our support hours, please visit this article: How to get help with QuickBooks.
Please don't hesitate to get back to us if you have other questions about this.
