I got you, Babezipllyn. Let me route you to the right support to downgrade your QuickBooks Online (QBO) payroll subscription.
To downgrade your payroll subscription, I recommend contacting our Payroll Support team to double-check the specific information submitted from the format you've always used. They have the necessary expertise and resources to guide you through this process securely and efficiently.
Here’s a step-by-step guide on how to get in touch with them:
- Click the Help icon on the top right.
- Proceed to the Search bar and type "contact support" in the chat box and press Enter.
- Click Contact Us at the bottom of the screen.
- Choose between Chat with us or get a Callback.
You may also find this article helpful for more information when changing subscriptions: Upgrade or downgrade your QuickBooks Payroll plan.
Additionally, consider reading this article to familiarize yourself the features with payroll subscription: QuickBooks Online Standard Payroll Hub.
Remember, I'm always here to assist you in managing your payroll subscription, so please don’t hesitate to reach out whenever you need assistance.