Thanks for choosing QuickBooks Online as your financial software, Harris.
Here are some steps to help you change the Opening Balance Equity amount in the program.
If you can edit an account, you should also be able to adjust its amount, except for the opening inventory value, which may be greyed out. In that case, I recommend trying some troubleshooting steps.
Start by logging into your QuickBooks Online (QBO) account using a private or incognito window. This can help determine if the issue is due to excessive cache in your current browser. Here are the keyboard shortcuts you can use:
- Google Chrome: Ctrl + Shift + N
- Mozilla Firefox: Ctrl + Shift + P
- Microsoft Edge: Ctrl + Shift + N
- Safari: Command + Shift + N
After that, try editing the amount again. If it works, return to your default browser and clear its cache so the system can restart and begin with a clean slate. Alternatively, you may use other supported browsers.
For additional resources about managing accounts in QuickBooks, you can check out these articles:
If you have any more questions about changing the Opening Balance Equity, feel free to ask. I’m here to help!