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I have a member of staff that has left the business and the P45 issued upon leaving. Due to an error in calculating the holiday pay we need to make an additional payment but are not sure how or if this can be done in paysuite as they are marked down as a leaver.
Thanks in Advance
Mark
Solved! Go to Solution.
Hi Mark,
Thanks for checking - unfortunately, it's not possible to record a payment after leaving in the Standard version. Instead, you would need to notify HMRC of this using their basic tools system and then record the payment to the employee as an expense transaction in your QuickBooks.
Please get back to us below if you have any questions. :)
Hi Mark,
Thanks for your post - PaySuite is a now-discontinued version of payroll in QuickBooks Online, so that we can check which version you're using, please go to your QuickBooks and select the 'Payroll' tab - this will then show two seperate tabs for 'Payroll' and 'Employees' if you're using the Standard version, if you're using the Advanced version you'll only see the 'Payroll' tab. :thumbs_up:
HI Georgia
I must be using the standard version as i can see both the payroll tab and the employees tab.
Regards
Mark
Hi Mark,
Thanks for checking - unfortunately, it's not possible to record a payment after leaving in the Standard version. Instead, you would need to notify HMRC of this using their basic tools system and then record the payment to the employee as an expense transaction in your QuickBooks.
Please get back to us below if you have any questions. :)
Could i update to the advance then apply it from there
Regards
Mark
Hi Mark,
We wouldn't usually recommend upgrading just for this, as the payroll data doesn't migrate, meaning you'd need to enter your employees as new with year-to-date information. You can see more on the benefits of QuickBooks Advanced Payroll and the current pricing here - please get back to us below if you're still looking to switch following this. :backhand_index_pointing_down:
We have exactly the same problem, I bet this is common in small businesses without dedicated HR. However we are running Advanced Payroll. Is there a way that we can pay this person through payroll after the P45 has been issued? Many thanks.
Hi there, Geoff Campbell.
In QuickBooks Online, in order to pay your employee, you'll need to give them a new payroll ID since you've already given them a P45. This reference provides more in-depth information about the process: Employee P45 in QuickBooks Online Standard Payroll. It includes a video so you can easily follow the steps as well as the link on how to send the FPS.
I've added this article that you can check on how to correct payroll errors:
Also, I recommend consulting an accountant to make sure you'll be able to process your employee's pay. You can visit our ProAdvisor page to find one.
Please keep us posted if you have other payroll-related questions or concerns. We're always here to help you out.
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