Hi there, rm1280.
I would recommend reaching out to our Support, so they can guide you step-by-step in setting up a fringe benefit item. They can also look at your setup as you go along the process to make sure everything is right.
- Click on Help and choose Contact Us.
- Copy and paste your question in the text box and click Let's talk.
- Choose Talk to an agent or Chat. These options are available during the UK business hours.
If you have other questions at the moment, feel free to go back to this thread.