How do I stop quickbooks naming recurring journals

I appreciate you for letting us know here in the Community, Steve. Let me help you in getting things resolved with your recurring journals.

In QuickBooks Online, recurring journals help you record transactions that occur every accounting period. If you're referring to the template name generated whenever you add or create payroll journals, you can edit and change its associated name in every template. To help you stop and make its changes, you can refer to the steps below.

Here's how: 

1. Go to the Gear icon from the top menu.
2. Select Recurring Transactions.
3. Find the recurring template (Journal Entry) and click Edit.
4. From the Template Name box, enter your desired template name.
5. Review all the transaction details.
6. Then, click Save template.

Furthermore, if you'll need to update or correct an existing journal, you can reverse or delete a journal entry. Then, if you want to print single or multiple entries, you can print a journal entry report to help you review your recorded transactions.

Keep us posted in the comments below if you have additional questions or other QuickBooks concerns. We'll be around anytime you need help. Take care!

Hi thanks for your reply.

I am using the recurring journals but don't understand why the names of future recurring journals change, I would expect them all to stay the same.

Why if I create a new (non-recurring) journal does QB populate the name based on the previous Journal posted ?, if I could switch off this function then it should resolve the recurring journal issue.

Hi Steve,

Let me take your follow-up question and get you to a different team who can check this further.

The name on your journal should not change when when it recurs, and the same thing goes to non-recurring journal entries. Therefore, I'm going to let you contact our QBO Support team about this, so they can check this further using more tools. You can reach them in an hour.

1. Click on Help and choose Search.
2. Click Contact Us at the bottom.
3. Enter a sentence or two to describe your concern and click Continue.
4. Choose Chat.

Feel free to go back to this thread if you have other questions in mind.

Sorry but this hasn't fixed the problem

I value your effort in responding to this thread again, Steve.

Since you're still experiencing recurring journals continuing the previous journal name, we highly recommend contacting our Live QuickBooks Support Team. They have tools to securely access and view your account to determine the cause of the issue and ensure it won't happen again.

Here's the step-by-step process:

1. Click this link: https://intuit.me/CU.
2. Select the product and the edition.  
3. Enter a summary of your concern on the What's your question? field.
4. Click Continue.
5. Decide how you would like to connect with us.

Alternatively, you can get a chat or phone representative through your QuickBooks Online account. Please review this article for detailed methods and their availability: QuickBooks Support.

Additionally, you can visit our One Intuit Help Hub from time to time: https://intuit.me/OHH. It's designed to provide personalised support based on your QuickBooks needs. This brief video guide will help you navigate the platform and address your questions or concerns: https://intuit.me/OHHvideo.

I appreciate your patience while we work through this. If you have any other questions or issues concerning the recurring transactions or managing your entries, please click the Reply button. I will respond as soon as possible to assist you.