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Everything you need to know about banking in QuickBooks Online - Discover more
mcbeverly
Level 1

How do I stop using QuickBooks?

 
1 REPLY 1
SarahannC
Moderator

How do I stop using QuickBooks?

Hello there, mcbeverly.

 

I'm glad that you're part of the QuickBooks family. I'd like to share some ideas and help you cancel QuickBooks.

 

If you're using free trial service, QuickBooks will automatically cancel the account once the 30 days. As long as you did not enter your credit card information, you will not be charged for the subscription. If you've decided to cancel it now, you can follow these steps:

 

  1. Go to the Gear icon.
  2. Select Account and Settings under Your Company.
  3. In the Billing & Subscription tab, click the Cancel Trial option.
  4. Then, click the Continue to cancel button.

 

On the other hand, if you have a paid status, you can still follow the first and second steps above. Then, continue the steps below:

 

  1. In the QuickBooks section, select Cancel. This option is for the paid subscription.
  2. Click Continue to Cancel. 
  3. Then, click Cancel one more time to verify the cancellation.

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For more information, you can check out this article. You can still view your account, but you're unable to add any data to it. It will be deleted from our system after a year. Let me attach this article where we can get and learn more about this software.

 

I'm always here to assist you if you still have other questions about the Online product. Keep safe!

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