I have a new potential client based in Nigeria that uses the Guaranty Trust Bank (GTBank) account. Will I be able to support their business using QBO?

Thanks for visiting us here today, @chidirider.

I'll share some information about connecting with the Guaranty Trust Bank (GTBank) account. Currently, the option to directly connect Guaranty Trust Bank (GTBank) through the bank feed is unavailable. However, you'll want to check with your bank if they've offered a CSV file. This way, you can manually upload bank transactions into QuickBooks.

Here's how to upload a CSV file:

1. Sign in to the Guaranty Trust Bank (GTBank) website.
2. Follow your bank's instructions for how to download CSV files of your transactions to your computer. Every financial institution has different steps.
3. Check the date range for the download. Then, download your transactions. Save the file somewhere you can easily find it, like your computer's desktop.
4. Open and review the file from your bank. Make sure it's in the correct format before you upload it.
5. In QuickBooks Online, go to the Banking menu. Then, tap Upload transactions.
6. Choose Browse and then select the file you downloaded from your bank. Then, hit Next.
7. In the QuickBooks account dropdown, pick the account you want to upload the transactions into. Then, Next.
8. Follow the onscreen steps to match the columns on the file with the correct fields in QuickBooks. Then, Next.
9. Take the transactions you would like to import and then Next.
10. Hit Yes. When you're ready, click Let's go.

Check out this guide for details: Manually upload transactions into QuickBooks Online.

I've also added this link here in case you need help with other banking tasks. Just look for responses that fit your concern.

Stay in touch with me if you still have questions or concerns about bank accounts. I'll be around to help. Take care and stay safe.

@chidirider 

Make sure your client is using QBO Global version for Nigeria

https://quickbooks.grsm.io/Africa

Consider having a virtual business account at Wise to manage their NGN balance. They may open a USD, a Euro and/or GBP account to deal with multi currency transactions and utilize the bank feeds if required.

https://wise.prf.hn/l/64dl92k

@Fiat Lux - ASIA thanks for the response. That’s good to know. Would I be able to see the client in my QBO portal along with my UK clients, if they setup with the Global version?

@ShiellaGraceA thanks for this information. 

@chidirider 

You can only able to manage QBO UK version in your QBO Accountant UK account.  To manage QBO Global version account, you may have 2 options:

1. You may open the account as the Primary Admin and they pay the monthly bill to your end. Another option, you may purchase an annual plan of it.

2. Ask them to open the account by themselves and invite you as the Accountant user. Your role will be the same as Company Admin.