I have a new potential client based in Nigeria that uses the Guaranty Trust Bank (GTBank) account. Will I be able to support their business using QBO?

chidirider · ‎April 05, 2021

ShiellaGraceA · ‎April 05, 2021

Thanks for visiting us here today, @chidirider.

I'll share some information about connecting with the Guaranty Trust Bank (GTBank) account. Currently, the option to directly connect Guaranty Trust Bank (GTBank) through the bank feed is unavailable. However, you'll want to check with your bank if they've offered a CSV file. This way, you can manually upload bank transactions into QuickBooks.

Here's how to upload a CSV file:

Sign in to the Guaranty Trust Bank (GTBank) website.
Follow your bank's instructions for how to download CSV files of your transactions to your computer. Every financial institution has different steps.
Check the date range for the download. Then, download your transactions. Save the file somewhere you can easily find it, like your computer's desktop.
Open and review the file from your bank. Make sure it's in the correct format before you upload it.
In QuickBooks Online, go to the Banking menu. Then, tap Upload transactions.
Choose Browse and then select the file you downloaded from your bank. Then, hit Next.
In the QuickBooks account dropdown, pick the account you want to upload the transactions into. Then, Next.
Follow the onscreen steps to match the columns on the file with the correct fields in QuickBooks. Then, Next.
Take the transactions you would like to import and then Next.
Hit Yes. When you're ready, click Let's go.

Check out this guide for details: Manually upload transactions into QuickBooks Online.

I've also added this link here in case you need help with other banking tasks. Just look for responses that fit your concern.

Stay in touch with me if you still have questions or concerns about bank accounts. I'll be around to help. Take care and stay safe.

View solution in original post

ShiellaGraceA · ‎April 05, 2021

Thanks for visiting us here today, @chidirider.

I'll share some information about connecting with the Guaranty Trust Bank (GTBank) account. Currently, the option to directly connect Guaranty Trust Bank (GTBank) through the bank feed is unavailable. However, you'll want to check with your bank if they've offered a CSV file. This way, you can manually upload bank transactions into QuickBooks.

Here's how to upload a CSV file:

Sign in to the Guaranty Trust Bank (GTBank) website.
Follow your bank's instructions for how to download CSV files of your transactions to your computer. Every financial institution has different steps.
Check the date range for the download. Then, download your transactions. Save the file somewhere you can easily find it, like your computer's desktop.
Open and review the file from your bank. Make sure it's in the correct format before you upload it.
In QuickBooks Online, go to the Banking menu. Then, tap Upload transactions.
Choose Browse and then select the file you downloaded from your bank. Then, hit Next.
In the QuickBooks account dropdown, pick the account you want to upload the transactions into. Then, Next.
Follow the onscreen steps to match the columns on the file with the correct fields in QuickBooks. Then, Next.
Take the transactions you would like to import and then Next.
Hit Yes. When you're ready, click Let's go.

Check out this guide for details: Manually upload transactions into QuickBooks Online.

I've also added this link here in case you need help with other banking tasks. Just look for responses that fit your concern.

Stay in touch with me if you still have questions or concerns about bank accounts. I'll be around to help. Take care and stay safe.

Fiat Lux - ASIA · ‎April 06, 2021

@chidirider

Make sure your client is using QBO Global version for Nigeria

https://quickbooks.grsm.io/Africa

Consider having a virtual business account at Wise to manage their NGN balance. They may open a USD, a Euro and/or GBP account to deal with multi currency transactions and utilize the bank feeds if required.

https://wise.prf.hn/l/64dl92k

chidirider · ‎April 06, 2021

@Fiat Lux - ASIA thanks for the response. That’s good to know. Would I be able to see the client in my QBO portal along with my UK clients, if they setup with the Global version?

chidirider · ‎April 06, 2021

@ShiellaGraceA thanks for this information.

Fiat Lux - ASIA · ‎April 06, 2021

@chidirider

You can only able to manage QBO UK version in your QBO Accountant UK account. To manage QBO Global version account, you may have 2 options:

1. You may open the account as the Primary Admin and they pay the monthly bill to your end. Another option, you may purchase an annual plan of it.

2. Ask them to open the account by themselves and invite you as the Accountant user. Your role will be the same as Company Admin.

FHT · ‎November 07, 2022

Which Nigerian banks does QBO offer open banking for?
Thanks in anticipation of your concise answer

Rubielyn_J · ‎November 08, 2022

Thanks for joining this thread, @FHT. Let me chime in and provide some insights about connecting bank accounts in QuickBooks.

If your bank is supported under Open Banking regulations, you can connect your accounts and credit cards for a complete, real-time view of all your finances and cash flow. To learn more about this and the supported financial institution, please check out this article: Understanding if you can connect your bank feeds to Open Banking.

Additionally, when you link your bank, you can use the URL to search and check if your financial institution is supported.

If it isn't supported yet, you can request support from your bank. In the meantime, you can manually upload bank transactions.

Moreover, let me share these articles to learn about open banking in QuickBooks:

Keep me posted if you have other questions about Nigerian banks that offer open banking in QuickBooks. I'm always around to help. Keep safe!

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I have a new potential client based in Nigeria that uses the Guaranty Trust Bank (GTBank) account. Will I be able to support their business using QBO?