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ayrshire-drainag
Level 1

I have resubscribed to quickbooks payroll after processing a few months in another payroll supplier. Quickbooks wants me to continue from when I left. How do I fix this?

I left and processed week 4 to week 13 in another payroll system but quickbooks is looking for me to complete these. Help???
1 REPLY 1
JamaicaA
QuickBooks Team

I have resubscribed to quickbooks payroll after processing a few months in another payroll supplier. Quickbooks wants me to continue from when I left. How do I fix this?

Welcome back to your payroll service, ayrshire. I'm here to assist you in bypassing the prompt message and configuring your payroll data to pick up where you left off.

 

Since you previously used a different payroll system before returning, you may need to go through the setup again. You're required to input the wages you have paid your team since April 6th. Please know that once you add this data and run the first pay, you can no longer change it.

 

To start, gather the most recent payslip, P11 Working Deductions sheet, or FPS submission details for each employee to populate the pay history. These documents contain information to ensure accurate taxes and NI contributions.

 

After that, follow the steps below to enter how much you paid your employees this year:

 

  1. Go to Payroll and then Overview
  2. Select Start to Add your payroll history.
  3. Click + Add employees and Enter information for those you haven't yet.
  4. Tap Yes if you've paid them since April 6
  5. Input the amounts in each column while ensuring the entries match the payslips or payroll reports for the year. 
  6. Hit Save
  7. Repeat the steps for each employee paid this year, then Done.

 

Once done, proceed to Step 3 on this guide if there's a need to rectify payroll items: Add pay history to QuickBooks Online Payroll.

 

You can also check out this article to review your payroll data, including employees and tax setup: Reactivate your QuickBooks Payroll subscription.

 

Furthermore, I suggest contacting our experts if the message for completion persists. They can provide the necessary resolutions to continue the process.

 

Save this reference for the instructions on generating paychecks for your workers moving forward: Run payroll in QuickBooks Online Standard Payroll.

 

Keep me notified by commenting below for anything else you need assistance handling payroll and employees. I'm always ready to share more resources.

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