Solved! Go to Solution.
Thank you for bringing this to our attention, mattymoo.
I haven't received a report yet about the error. You can perform the steps below for now as a workaround.
If the steps didn't work, you can create the payroll journal manually.
On the other hand, I recommend getting back in touch with our Payroll Support Team. I know you've already contacted them, however, you can report the issue so they can create a case under your company. They can forward the issue to our Product Team for further investigation.
I'm adding these articles for some links about the payroll tasks in QuickBooks Online.
Let me know how the contact goes or leave a comment below if there's anything else I can help you with the payroll journals not posting. I'll be around to help you.
Thanks for updating us on this, @mattymoo.
I'm glad to hear that my colleague was able to help you out with your payroll journals concern.
For more tips and other resources, you can always visit our website for future reference: Self-help articles.
Don't hesitate to post again or leave a comment in this thread if you have any other questions in the future. The Community's always here to help. Have a great day!