Hello there, agutcher.
I've checked and verified that there's an open investigation about your concern. Our engineers are already aware of this and doing their best to get the issue resolved as soon as possible. Please consider contacting our specialist so that your company information will be added as one of the affected users. You'll get a notification for any updates.
We can follow the steps below to get in touch with them:
- Click the Help icon.
- Select the Contact us button.
- Enter a short description of your concern something like "Unable to complete FPS submissions". Then, Let's talk.
- You can select either to message an agent or get a call back to talk to one of our specialists.
Due to COVID-19, we have limited support and reduced our support hours. You can reach out to them from 6 AM-6 PM PT Monday-Friday.
Know that if you ever need anything the community and I are all here for you. Stay safe and healthy!