I want to edit an employees workplace pension in standard payroll, but I seem to be prevented by QB?
Thanks for the prompt reply and for sharing additional information, @GrahamM26.
To get around this issue, we'll need to delete the payroll run of your employee before we can edit their worker’s category. That being said, I encourage reaching out to our Support Team. They have the tools to look into your account and delete your previous pay runs.
Here’s how to reach out to them in your QuickBooks Online (QBO):
Go to the (?) Help menu.
Select Contact Us.
Type a brief discussion of your concern and click Let’s talk.