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Kate4468
Level 1

Missed the Google Account switch over and now I can't access my payroll

I Missed the deadline to update my account info, so now I can't log in to the account in order to access the account manager portal.

Please Help 

2 REPLIES 2
GeorgiaC
QuickBooks Team

Missed the Google Account switch over and now I can't access my payroll

Hi @Kate4468, thanks for joining the Community

 

Google Single Sign On (GSSO) was deprecated globally in October 2023. If you have an email address or phone number associated with your account, you can use our sign in help page to recover access to your account. Once logged in, your sign in details can be then updated following the steps below:

 

1. Select your profile icon next to Settings ⚙, then select Manage your Intuit Account.
2. In the Intuit Account Manager, select Sign in & security (left menu).
3. Select the User ID, Email address, Password, and Phone.
4. Select Profile (left menu).
5. Select Name, Date of birth, and Address
6. Make your changes.
7. When you're done, select Save.

 

If you no longer have access to the email/phone number on your account, see the option for I lost access to my phone or email address on our guide linked here. 

GeorgiaC
QuickBooks Team

Missed the Google Account switch over and now I can't access my payroll

Hi @Kate4468, thanks for joining the Community

 

Google Single Sign On (GSSO) was deprecated globally in October 2023. If you have an email address or phone number associated with your account, you can use our sign in help page to recover access to your account. Once logged in, your sign in details can be then updated following the steps below:

 

1. Select your profile icon next to Settings ⚙, then select Manage your Intuit Account.
2. In the Intuit Account Manager, select Sign in & security (left menu).
3. Select the User ID, Email address, Password, and Phone.
4. Select Profile (left menu).
5. Select Name, Date of birth, and Address
6. Make your changes.
7. When you're done, select Save.

 

If you no longer have access to the email/phone number on your account, see the option for I lost access to my phone or email address on our guide linked here. 

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