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Level 1

PAYE Period problems with QuickBooks Online Advanced Payroll

Hoping someone can advise the best course of action - We had a delayed payment date for month 2 which took our PAYE for that period into month 3. We were unaware this would happen at the time until we had a nil submission notice from HMRC and discovered our pension and PAYE accounts were not showing any payments due. We have had to delay the payment date on the following 2 payruns to avoid incorrect tax and deductions but now have a problem with how to get 12 payruns into the tax year. We cannot roll back as we have Pensionsync activated. Does anyone know what we can do to get back on track?

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QuickBooks Team

PAYE Period problems with QuickBooks Online Advanced Payroll

Hell Pmacca, 

 

Welcome to the Community page, 

 

So you shouldn't have moved the dates of the following periods.

 

Yes, the tax would have been more in one of the periods but that is normal and expected, not at all incorrect. 

 

What you need to do is make the adjustment now to the correct dates. 

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Level 1

PAYE Period problems with QuickBooks Online Advanced Payroll

Hi Ashleigh1  :-)

Thanks for your response. Can you confirm how to do the adjustment? We have only just moved to cloud after our desktop version was stopped so i'm afraid i know very little on how to perform non standard payroll functions. 

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QuickBooks Team

PAYE Period problems with QuickBooks Online Advanced Payroll

Hello Pmacca, 

 

All you would need to do is just edit the next pay period date to the correct date. 

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Level 1

PAYE Period problems with QuickBooks Online Advanced Payroll

Okay thank you Ashleigh1  :-)

We will be running the next payrun on 1st September as an additional payrun for month 5 so will post to let you know whether there are any other issues that arise from that. 

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QuickBooks Team

PAYE Period problems with QuickBooks Online Advanced Payroll

no problem at all pmacca, if you need any more assistance you know where we are.