Payroll: corrected FPS submission

Hello Sandy

Thanks for joining the Community. 

To do this, you would need to rollback the payroll to the period of the amendment. You can rollback (delete) the payroll in QuickBooks Standard Payroll by following the steps below;

1. Go to Payroll and select Employees.
2. Select Payroll History and choose the most recent period.
3. On the Payroll details page, click Actions and select Delete Payroll.
4. Type YES in the box, then click Delete.
5. Repeat these steps for any additional pay runs that need deleting.

(Please note, QuickBooks will attempt to delete the corresponding journal entries when rolling back, but there may be instances where we're able to, for example if your books are closed. We recommend checking your journal entries to make sure the payments have been removed.)

You can then re-run the periods from your payroll dashboard as usual. After re-running the payroll, navigate to the payroll taxes (Taxes > Payroll tax) to submit the FPS - be sure to select option H - 'Correction to earlier submission' on the drop-down. This will overwrite the previous return received for that period and ensures the payroll data is not duplicated.

Hi,

Thanks for the prompt answer. We are on Advanced Payroll. I don't seem to be able  to follow your instructions.

Thanks,

SH

Hi Sandy, in this case, please follow the steps listed here to delete the payroll in QBO Advanced Payroll. After re-running each period (from the payroll dashboard), open the payroll and select Pay Run Actions > Mark all as late submission > Select option H on the drop-down > Apply. 

I've just followed these instructions and the options didn't come up so a duplicated FPS has gone to HMRC. HMRC say I need to speak to you to get it rectified. Please could you let me know how to do this, as only one FPS is showing in the Payroll Tax Centre now.

Hello hancockandhastin, thanks for posting on this thread. We'd be happy to help rectify your duplicate FPS submission to HMRC. 

To correct this, you will need to re-run payroll and re-submit the generated FPS to HMRC, making sure to select the option for option H - 'Correction to earlier submission' on the drop-down. This will overwrite all previous returns received for that period and ensures the payroll data is not duplicated.

If you don't see this option, or need any further help submitting the payroll, please begin a chat with a member of our support team. They will have the tools available to set up a remote screenshare where they can go through the steps with you.